Terms & Conditions

1.  Description of Goods and/or Services

EZ Trade 190 cc Trading As Inspire is a business in the Self Improvement and Publishing industries that provides services and materials bettering individuals, companies and organizations. Inspire currently offers only digital downloads, including eBooks and other written material. Hard copies and physical products are available through other distribution sources as noted on this website from time to time, with Terms and Conditions provided through those distribution sources.

2.  Delivery Policy

Subject to availability and receipt of payment, requests will normally be processed immediately with products delivered through digital download, and delivery confirmed by way email notification.

3.  Export

The offering on this website is available to individuals, companies, organizations, institutions, and others internationally. It is the responsibility of the purchaser to determine if purchasing products available on this website are allowed in the purchaser’s home country.

4.  Return and Refund Policy

The provision of goods and services by Inspire is subject to availability. In cases of unavailability, Inspire will refund the purchaser in full within 30 days. Cancellations can be made at any time prior to delivery of the product and Inspire will not charge a cancellation fee, provided that the product was not delivered and purchaser cancelled the purchase directly through purchasers bank or credit card company. No refunds are permitted once purchaser has received the product.

5.  Customer Privacy policy

Inspire shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 . 

6.  Payment Options Accepted

Payment may be made via Visa and MasterCard. 

7.  Card Acquiring and Security

Card transactions will be acquired for Inspire via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8.  Customer Details Separate From Card Details

Customer details will be stored by Inspire separately from card details, which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

9.  Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is in United States Dollars (USD), Euros (€) and South African Rand (ZAR), which purchaser has the option of selecting. 

10.  Responsibility

Inspire takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods. 

11.  Country of Domicile

This website is governed by the laws of South Africa and Inspire chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Cape Town, South Africa. 

12.  Variation

Inspire may, in its sole discretion, change this agreement or any part thereof at any time without notice. 

13.  Company Information

This website is run by EZ Trade 190 cc, a close corporation based in South Africa trading as Inspire and with registration number 200409762723 and administered by Chris Roland (Director/Owner). 

14.  Inspire Contact Details

Company Physical Address: 9 Martingale Ave, Hout Bay, 7806, Cape Town South Africa

Email: chris@chrisroland.org

Telephone: +2782 747 1828